Return Policy + Terms Of Service
STANDARD SIZING ORDERS
We offer free returns on standard-size garments and accessories. You may return for a one-time even exchange, store credit, or a full refund to the original form of payment for up to 14 days after delivery is received, unworn, and unharmed. Original Tags must be still attached.
Nikki Marie reserves the right to decline a refund if items are damaged or held for longer than 14 days after delivery.
If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value. Please contact returns@nikkimarieapparel.com who will send you the pre-paid return label by email.
MADE TO MEASURE ORDERS
Any custom or altered garment cannot be returned or exchanged. However, if you need any adjustments or have any questions/concerns please let us know through emailing us at n@nikkimarieapparel.com
SILK SCARVES
We offer free returns on standard-size garments and accessories. You may return for a one-time even exchange, store credit, or a full refund to the original form of payment for up to 14 days after delivery is received, unworn, and unharmed. Original Tags must be still attached. Nikki Marie reserves the right to decline a refund if items are damaged or held for longer than 14 days after delivery.
JEWELRY
Any jewelry cannot be returned or exchanged.
SALE ITEMS
All sale items are final sale and non returnable.
TERMS OF SERVICE
Payments must clear within 7 business days. If the payment does not clear, your order will be cancelled. If you decide to cancel your order, please contact us within 24 hours of your purchase and you will receive a full refund. Any other cancellations will not be refunded.
Shipping occurs Monday – Friday
Payment must be cleared prior to shipping. No exceptions.