Returns+ Terms Of Service

INDIVIDUAL ORDERS

Each Nikki Marie garment and/or accessory is handmade to order just for you, so we want to make sure you are completely happy with your purchase. Returns are accepted for full refund or store credit for up to 30 days after delivery is received, unworn & unharmed. Nikki Marie reserves the right to decline a refund if items are damaged or held for longer than 30 days after delivery. Return shipping is free within the US. Worldwide shipping costs apply. Just email us at n@nikkimarieapparel.com to request a return, and we will send you a label for your return package. Please track your return package as Nikki Marie is not responsible for lost or stolen packages.

CUSTOM ORDERS 

Nikki Marie works with you to create the custom garment of your dreams. A 50% deposit must be received before starting custom orders and is non-refundable. Partial refunds or store credit can be discussed up to 30 days after arrival of delivery. Nikki Marie reserves the right to decline a refund if items are damaged, in less than ideal condition, or held for longer than 30 days after delivery. Return shipping is free within the US. Worldwide shipping costs apply. Just email us at n@nikkimarieapparel.com to request a return, and we will send your a label for your return package. Please track your return package as Nikki Marie is not responsible for lost or stolen packages.

WHOLESALE ORDERS 

Due to the made-to-order process and the time it takes to complete an order for a wholesaler, Nikki Marie does not offer refunds for wholesale orders.
Please email n@nikkimarieapparel.com with any questions or concerns regarding your order.

TERMS OF SERVICE

Payments must clear within 7 business days. If the payment does not clear,  your order will be cancelled. If you decide to cancel your order, please contact us within 24 hours of your purchase and you will receive a full refund. Any other cancellations will not be refunded.

Preferred Shipping Provider: USPS Priority Mail. 

Shipping occurs Monday – Friday

Payment must be cleared prior to shipping. No exceptions.